Information Collection and Use
We collect personal information from our clients in order to provide the best cleaning services possible. This information may include your name, email address, phone number, and postal address. We may also collect information about your property and cleaning preferences. We only collect personal information that is necessary for us to provide our services and communicate with our clients.
We may also collect non-personal information when you visit our website, such as your IP address, browser type, and operating system. This information is used to improve our website and better understand our users’ needs.
We do not sell, trade, or rent personal information to third parties. We may share personal information with our service providers, such as payment processors and cleaning equipment suppliers, in order to facilitate the provision of our services. These providers are only permitted to use the information for the purpose of providing services to London Cleaners and are required to keep the information confidential.
We may also share personal information with government or law enforcement agencies when required to comply with legal obligations. This includes responding to court orders, subpoenas, and other legal processes.
London Cleaners is committed to protecting the privacy and security of our customers' personal information. We use industry-standard security measures to prevent unauthorized access, use, or disclosure of personal information.
Your personal information is stored securely on our servers and is only accessible to authorized employees of London Cleaners. These employees are trained in the handling of personal information and are required to comply with strict confidentiality agreements.
Collection of Information
We also collect personal information when you book a cleaning service with us, such as your name, address, and contact details. This information is used to provide you with our cleaning services and to communicate with you about your booking.
By providing your contact information, you may receive marketing communications from us, such as special offers, promotions, and newsletters. You have the option to opt-out of these communications at any time by following the instructions within the email or contacting us directly. Your personal information will not be shared with any third-party for marketing purposes.
Personal Information Collection
When you visit londoncleaners.co.uk, we may collect personal information from you such as your name, email address, phone number, and other information that you voluntarily provide. We may also collect non-personal information such as your IP address, the device and browser you are using, and your browsing behavior. This information is used to improve your experience on our website and to better understand our audience's needs and preferences.
Use of Information
The personal information we collect is used to provide you with the services and information you have requested, such as scheduling a cleaning service or subscribing to our newsletter. We may also use your information to communicate with you regarding our services, send you promotional and marketing communications (if you have opted in), and improve our website and services. We do not sell or rent your personal information to any third-party.
We take data security seriously and have implemented various measures to keep your personal information secure. We use SSL encryption to protect your information during transmission, and we regularly monitor our systems for potential vulnerabilities and attacks. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security. In the event of any data breach, we will inform you as soon as possible to ensure appropriate steps can be taken.
Collection of Personal Information
We collect personal information such as your name, address, contact information, and payment details when you make a booking or contact us through our website. This information is necessary to provide you with our services and to communicate with you. We may also collect additional information for marketing purposes with your consent.
Use of Personal Information
Your personal information is used solely for the purpose of providing our cleaning services to you and for communication purposes. We may also use your personal information to send you marketing emails with your consent. However, your information will never be shared with third parties for marketing purposes without your explicit consent.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies before providing any personal information.
Londoncleaners.co.uk uses several types of cookies. These include:
5. Social Media Cookies:
These cookies are set by social media platforms to enable you to share content from the website on your social media profiles. They may also be used to track your interactions with the website and personalize your experience by showing you relevant content or ads. Examples include Facebook, Twitter, Instagram, and LinkedIn cookies.
6. Performance Cookies:
These cookies collect information about how visitors use the website, such as which pages are visited most often and if they receive error messages. This allows the website to improve its performance and functionality. Examples of performance cookies used on londoncleaners.co.uk include Google Analytics and Hotjar.
7. Advertising Cookies:
Advertising cookies are used to deliver targeted ads to website visitors based on their browsing history and interests. These cookies also help measure the effectiveness of advertising campaigns. Londoncleaners.co.uk may use advertising cookies from Google Ads, Facebook Ads, and other third-party advertisers.
8. Functional Cookies:
Functional cookies are used to remember your preferences and settings, such as language, location, and font size. They make your browsing experience more customized and efficient, as you don't have to keep re-entering the same information. Examples of functional cookies used on londoncleaners.co.uk include location and language selection cookies.
9. Essential Cookies:
These cookies are necessary for the website's basic functioning and cannot be turned off. They are usually set in response to actions made by you, such as filling a form or setting your preferences for the site's features. These cookies do not store any personally identifiable information.
10. Analytical/Performance Cookies:
These cookies help us track and understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to improve the performance of our site by identifying and fixing any issues that may arise.
11. Functionality Cookies:
These cookies allow the website to remember choices you make, such as your preferred language or region. They can also provide enhanced and personalized features, such as live chats and videos.
12. Targeting/Advertising Cookies:
These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an ad and measure the effectiveness of advertising campaigns.
13. Social Media Cookies:
These cookies are set by social media platforms when you share content from our website using their sharing buttons. They may also track your browsing behavior to target you with personalized ads on other websites.
14. Necessary/Consent Cookies:
These cookies are used to track your consent preferences for cookies on our site. They are set to ensure that you are informed and only shown cookies in which you have given explicit consent.
Collection of Personal Information:
We may collect personal information from you when you visit our website, register for an account, fill out a form, or contact us through our website. This personal information may include your name, email address, phone number, and address.
Use of Personal Information:
We use the personal information that you provide to us to fulfill your requests for our services, improve our website and services, and provide you with information about our company and services. We may also use your personal information to communicate with you, respond to your inquiries, and process payments.
Protection of Personal Information:
We use appropriate security measures to protect your personal information from unauthorized access, use or disclosure. We also limit access to your personal information to only those employees, contractors, and agents who have a need to know. However, please note that no method of transmission over the internet is 100% secure and we cannot guarantee the absolute security of your personal information.